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At OMANLUXURY, we strive to provide a seamless and efficient delivery experience for our customers. Below are the details regarding our shipping and delivery services.

1. Shipping Destinations

We ship to customers worldwide, including the GCC, Europe, Asia, and the USA. If your country is not listed at checkout, please contact us for assistance.

2. Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

  • Oman: 1-2 business days
  • GCC Countries (UAE, Saudi Arabia, Kuwait, Bahrain, Qatar): 3-12 working days
  • International Orders: 5-12 working days (depending on destination and customs clearance)

4. Shipping Costs

  • Shipping fees are calculated at checkout based on the destination and weight of the order.
  • Free shipping may be available for select orders during promotions or for purchases above a certain amount.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment in real-time.

6. Customs & Duties (For International Orders)

  • International shipments may be subject to customs duties, taxes, or import fees, which are determined by your country’s regulations.
  • OMANLUXURY is not responsible for any customs duties or charges. These fees are the responsibility of the customer and must be paid upon arrival of the package.

7. Delivery Issues & Delays

  • OMANLUXURY is not responsible for delays caused by customs, weather conditions, or courier service disruptions.
  • If your package is delayed beyond the expected delivery timeframe, please contact us, and we will assist you in tracking the shipment.

8. Wrong Address or Failed Delivery Attempts

  • Customers are responsible for providing the correct shipping address.
  • If an order is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply for resending the package.

9. Contact Us for Shipping Inquiries

📧 Email: online@omanluxury.om
📞 Phone: +971544249877